Front Desk Administrative Support

LASP Careers

Front Desk Administrative Support

Posted September 14, 2022

The Laboratory for Atmospheric and Space Physics is now accepting applications for the Front Desk Administrative Support team. This is a part-time student position and will be responsible for providing administrative support to LASP including access control, and event management for various functions across all LASP facilities. This position provides front line support and coverage. This individual provides excellent customer service, information and assistance to students, staff, faculty, and customers. This individual is responsible for data entry, filing and records maintenance, mailings, etc. and will also provide office support for LASP staff in planning logistics for meetings and events.

What your key responsibilities will be:

Front Desk Administration

  • Provide front-line support and customer service to graduate students, staff, and faculty, including answering phone calls, e-mails, assisting walk-in visitors, etc. for both on-campus and distance students, often providing coverage at the front desk.
  • Provide information to constituents regarding LASP rules, requirements, and procedures.
  • Provide direction, resources, and next steps to students, staff, and faculty with questions and issues, referring them to staff members and other departments as necessary.
  • Welcome visitors/non‐LASP persons by assisting with badges and parking permit creation, including logging in and out of visitors.
  • Maintain export control requirements by requesting citizenship/permanent residency status on visitor logs and appropriately badging the U.S. and non‐U.S. persons.
  • Distribute LASP mail into individual mailboxes on a daily basis.
  • Coordinate distribution of internal LASP mail, including delivering mail to the various LASP buildings.
  • Built and distribute the weekly newsletter to the employees to include the events, seminars, and public lectures of the scientists.
  • Complete campus “run” by delivering urgent LASP mail, cash deposits, keys, and other items to main campus buildings/departments.
  • Coordinate with OIT on all new or changed phone orders.

Events Support

  • Coordinating inter-office functions such as weekly coordination of coffee gatherings held for all employees, students, and visitors.
  • Provide excellent communication to the lab on event details and dates, and ensure the catering closet is stocked, organized, and clean.

Facility Access

  • Ensure all visitors are properly badged and escorted as needed. Report all physical security and safety concerns for LASP buildings to the manager and/or EAD in a timely manner. Serve as a contact regarding security and safety issues for LASP site personnel, Contracts and Compliance, and the HR department.
  • Obtain approval for key distribution to new and existing employees and distribute keys to new employees.

Mail

  • Distribute LASP mail into individual mailboxes on a daily basis.
  • Coordinate distribution of internal LASP mail, including delivering mail to the various LASP buildings.

Other

  • Maintain LASP vehicles by auditing and keeping track of car logs.
  • Order office supplies and ensure office supply closets and areas are updated, organized, and maintained.

What we can offer:

  • $15.00-$17.50 Hourly

What we require:

  • High School level degree
  • Due to U.S. Export Control Restrictions, only U.S. Citizens and Permanent Residents may apply.

What you will need:

  • Excellent verbal and written communication and phone skills are required, including a professional phone manner.
  • Exceptional interpersonal skills, diplomacy and an ability to interact effectively with individuals and groups at all levels is required.
  • The ability to meet deadlines and retain a calm and personable demeanor while handling a busy reception area with constant interruptions is essential.
  • Effective problem-solving skills and initiative.
  • Eager to learn.
  • Excellent customer service skills.
  • Ability to be a part of and support a team.
  • Demonstrated excellence in managing project work preferably in a research institute or academic setting.
  • Intermediate knowledge of Microsoft Outlook, Word, Excel, & PowerPoint.

What we’d like you to have:

  • Prior experience in a Front Desk Administrative Support role in a Hospitality or Academic environment.

What you should know:

  • This position requires an onsite presence
  • As a student employee, you are permitted to work up to 20 hours/week during the academic year
  • The position will include the following shifts, but not limited to, 8:00am – 12:00pm & 12:00pm-4:00pm

How to apply:

LASP is a very good training site for future aerospace industry employment. Our students receive job offers from aerospace companies across the United States, many times receiving more than one employment opportunity in this field upon graduation.

Resumes for this position will be accepted until it is filled.

  1. Please submit resume via e-mail (preferred) to: HRADS@lasp.colorado.edu.
  2. Include any coursework or experience you have that directly relates.
  3. Due to Export Control requirements on NASA programs, only US Citizens and Permanent Residents need apply.
  4. Please include your US citizenship status in your email.

For questions about LASP employment ads, please contact LASP Human Resources at hr@lasp.colorado.edu.

For more information about CU total compensation and benefits, see https://colorado.edu/jobs/benefits.